Rodriguez HP, von Glahn T, Chang H, Rogers WH, Safran DG. “Measuring patients’ experiences with individual specialist physicians and their practices,” Am J Med Qual, Jan-Feb 2009;24(1):35-44.


Robinson JC, Casalino LP, Gillies RR, Rittenhouse DR, Shortell SM, and Fernandes-Taylor S.  Financial Incentives, Quality Improvement Programs, and the Adoption of Clinical Information Technology, Medical Care, April 2009; 47(4): 411-417. doi: 10.1097/MLR.0b013e31818d7746.


Rittenhouse DR and Shortell SM.  The Patient-Centered Medical Home:  Will It Stand the Test of Health Reform, JAMA, May, 2009; 301(19): 2038-2040. doi: 10.1001/jama.2009.691.


Robinson JC, Shortell SM, Rittenhouse DR, Fernandes-Taylor S, Gillies RR, and Casalino LP.  Quality-based Payment for Medical Groups and Individual Physicians, Inquiry, Summer 2009; 46(2): 172-181.


Solberg LI, Asche SE, Shortell SM, Gillies RR, Taylor N., Pawlson LG, Scholle SH, and Young MR.  Is Integration in Large Medical Groups Associated with Quality? The American Journal of Managed Care, June 2009; 15(6):e34-e41.


Ko JM, Rodriguez HP, Fairchild DG, Rodday AC, Safran DG. “Paying for enhanced service: comparing patients’ experiences in a concierge and general medicine practice,”  Patient, June 2009;2(2):  95-103.


Rodriguez HP, von Glahn T, Li A, Rogers WH, Safran DG.  “The effect of item screeners on the quality of patient survey data: a randomized experiment of ambulatory care experience measures,” Patient, June 2009;2(2):135-141.


Rodriguez HP, von Glahn T, Rogers WH, Safran DG.  “Organizational and market influences on physician performance on patient experience measures,” Health Serv Res, June 2009; 44(3): 880-901.


Rodriguez HP, Scoggins JF, von Glahn T, Zaslavsky AM, Safran DG.  “Attributing sources of variation in patients’ experiences of ambulatory care,” Med Care, August 2009; 47(8):835-841.


Shortell SM, Gillies RR, Siddique J, Casalino LP, Rittenhouse DR, Robinson JC, and McCurdy RK.  Improving Chronic Illness Care:  A Longitudinal Cohort Analysis of Large Physician Organizations, Medical Care, September 2009, 47(9): 932-939.


Rittenhouse DR, Shortell SM, and Fisher ES.  Primary Care and Accountable Care – Two Essential Elements of Delivery-System Reform, New England Journal of Medicine, December 2009; 361(24):2301-2303.


Rodriguez HP, von Glahn T, Elliott MN, Rogers WH, Safran DG. “The effect of performance-based financial incentives on improving patient care experiences:  A statewide evaluation,” J Gen Intern Med, December 2009; 24(12): 1281-1288.